Say NO to phone rage!
Course time: Flexible.
Course content: Is your company performing as profitably as it could on the phone? Excellent phone performance can massively boost your success.
But communicating persuasively with no eye-to-eye contact, in a foreign language, presents special challenges. This course lets you overcome those challenges and measurably improve your phone performance.
The course will help your team explore more leads, turn prospects into customers, increase customer satisfaction, deepen customer relationships and ultimately increase sales and profits.
It explains how to overcome the challenges of “blind” communication, selling not telling, the art of leading the conversation through questions, the psychology of influence and strategies for handling specialist vocabulary. The course is hands-on, built around intensive practice in English phone use and is perfect for groups.
Pick up the phone now:
Call +46 73 718 2561
Or: mark@markdubois.se